Frequently Asked Questions
Browse through our FAQ section for instant answers to common questions. Require further assistance? Contact us at (719) 428-2249 or email us at support@cleanhomecolorado.com, and our dedicated team will gladly assist you!
General Questions
Billing
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Prices are based on the size of your home.
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Home cleaning services alleviate the stress of maintaining a tidy home when struggling to balance a full-time schedule, family, and other activities. Our mission is to bring you a home you can live in comfortably and sane. Whether you need a long-overdue cleaning or spot touch-up, our team of cleaning professionals can assist you in extending your home’s life span by providing the quality cleaning it deserves.
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Clean Home Colorado equips the cleaning team with all the supplies needed to perform a thorough home cleaning. Devices, including vacuum cleaners, mops, dusters, are included with the service. We restock materials constantly to ensure a crisp service to each client’s home and prevent cross-contamination.
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Our cleaners are the heart and soul of Clean Home Colorado. We have developed an incentive program to recognize outstanding service provided to our clients with a recognition review. If you provide a review of an outstanding service you receive from any of our cleaners, we will tip them on your behalf. Personal tips to our cleaners are welcomed but not mandatory.
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No two homes are ever the same. We offer three levels of home cleaning to tailor to our client’s lifestyle and home aesthetic goals.
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Our cleaners follow extensive training before entering a client’s home. We design our guidelines to promote a consistent, quality, and timely service each time. We stand by our commitment that if you ever feel dissatisfied with our service, we will try to resolve any discrepancies to the best of our ability before finalizing the service.
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We understand that things are never perfect, and accidents can occur during the cleaning process. If an object is ever damaged or broken, our procedure works directly with our client to resolve matters as quickly as possible through a repair or replace policy.
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We love our furry friends and enjoy bringing them a clean space they can play around. If you feel your pets are uncomfortable around new people, we recommend relocating them to a secure location during the cleaning process. Some of our clients place their pets in the spare guest bedroom, their doghouse or will take them out to the park.
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You can pay at the time of service, or you can wait for the invoice and pay online. Invoices are sent out on the da of your clean. If the invoice isn’t paid that day, the card on fie will be ran the following business day.
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We accept check, cash, debit, credit cards, and we offer financing through Wisetack.
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On qualifying quotes, you will see the option to apply.
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All bills are due at the time of service.
Support
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If you have any further questions, you can email us at support@cleanhomecoloado.com, use the chat in the lower right during business hours, or call or text us at (719) 428-2249.